Additional information
Support type | 1-year ongoing support, One-time installation support, One-time ongoing operation support incident, One-time restoration support |
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Response time | 3 days, by email & forum, 3 days, by telephone or Skype, 3 hours, by email & forum, 3 hours, by telephone or Skype, Within 1 day, by email & forum, Within 1 day, by telephone or Skype |